Everything about prints, shipping, and returns — and if your question isn't here, just ask.
Each print is a museum-quality giclée reproduction on heavyweight velvet fine-art paper with archival inks, printed borderless by a local Wilmington fine-art printer — and hand-signed by Emily before it ships.
Paintings come in many proportions, but frames come in a few standard ones. For some sizes the image is trimmed by less than 7% along one edge so your print drops perfectly into an off-the-shelf frame — the composition stays intact, and the affected sizes are noted right on each product page.
Very often, yes — most paintings can be printed in additional sizes on request. Send Emily a note with the painting and rough size you have in mind.
Occasionally! If you've fallen for a particular piece, ask — Emily will let you know if the original is available.
Frame it (ideally behind glass or acrylic), keep it out of prolonged direct sunlight, and it will stay vibrant for decades — archival inks are made for the long haul.
Sure — reach out before or after ordering and we'll arrange a convenient pickup.
All prints ship from Wilmington, North Carolina, with free shipping on U.S. orders. In-stock prints ship within 2–3 business days; made-to-order prints usually ship within 1–2 weeks. Please double-check your shipping address at the time of purchase.
International shipping is available by request only — contact Emily before ordering and actual shipping costs will be added to your order. International buyers are responsible for any customs duties or import taxes, and we can't be responsible for delays in customs.
All sales are final, with two exceptions: if your print is lost in the mail, or arrives damaged in transit.
Damaged in transit: keep all packaging materials and contact us within 5 days of delivery — we'll make it right with a replacement print.
Lost in transit: we'll do everything we can to help track it down. Once proof of shipment exists we can't control the carrier, and if a package is marked "delivered" to the address you verified, please contact the shipping service directly regarding theft or misdelivery.
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Orders are processed securely by Shopify (payment details never touch this website), and messages sent through the contact form are delivered by Formspree straight to Emily's inbox. Your email address is used only to respond to you and fulfill your order — never sold, never added to a list without your say-so.
All artwork and images on this site are © Emily Hayes / Emilynn Design, all rights reserved. Prints are sold for personal enjoyment; reproduction, resale of images, or commercial use isn't permitted without written permission.